RETURNS + EXCHANGES

Returns

We want you to be happy with your purchase! If you have received your order and feel that it is not quite right for you for any reason. You can easily return them using the following criteria 

• Orders bought from different locations cannot be returned or exchanged at our Kaneohe location. We will only accept items that have been bought in-store or on our online website www.hifi44.com.
• Returns must be made within 14 days of reception of goods.
• We can only accept your return if the goods are absolutely unused with original tags
• Please note, we do not refund shipping charges and import fees.
• We suggest that you have return package insured and with signature requirement to avoid any loss as we cannot be liable for any lost packages.
• Reduced price merchandise or sale items are FINAL SALES. We do not allow returns or exchanges for these items.

Exchanges

If you wish to make an exchange for a different size or style, to ensure we have the item you wish for is in stock.  It is best to create another online order, and we will process your exchange and refund for your previous order separately upon the receipt of the return of the merchandise back to us.

If you have any questions, please email us at info@hifi44.com